E.ON Central Heating Care gives you maintenance, repair and emergency breakdown protection for your gas boiler and central heating system offering you expert assistance when you have a central heating problem.

E.ON’s skilled engineers will provide protection for your gas boiler and central heating system. This means you don’t need to worry about trying to find a heating engineer you can trust when you have a heating breakdown.

The professional service offers two levels of heating care so that you can select the level of assistance that you require: –

E.ON Central Heating Care Overview
Central Heating Care

Parts Covered: Boiler + Central Heating

Central Heating Care
+ Water

Parts Covered:
Boiler + Central Heating + Plumbing & Drainage

Central Heating Care
+ Electric

Parts Covered:
Boiler + Central Heating + Electrical wiring system

Central Heating Care
+ Water + Electric

Parts Covered:
Boiler + Central Heating + Plumbing & Drainage + Electrical wiring system

Callouts Limit: Unlimited

Parts & Labour: Included

Response Time: 4 hour appointment windows to fit around work, school run and even home time

Cover Limit: Unlimited

Maintenance Inspection: Included

Minimum Duration: 12 months

Annual Service: Included

Maximum Boiler Age: No age Limit

Boiler Replacement: Boiler under 7 years

Renewable for Boiler Lifetime: Yes

Callouts Limit: Unlimited

Parts & Labour: Included

Response Time: 4 hour appointment windows to fit around work, school run and even home time

Cover Limit: Unlimited

Maintenance Inspection: Included

Minimum Duration: 12 months

Annual Service: Included

Maximum Boiler Age: No age Limit

Boiler Replacement: Boiler under 7 years

Renewable for Boiler Lifetime: Yes

Callouts Limit: Unlimited

Parts & Labour: Included

Response Time: 4 hour appointment windows to fit around work, school run and even home time

Cover Limit: Unlimited

Maintenance Inspection: Included

Minimum Duration: 12 months

Annual Service: Included

Maximum Boiler Age: No age Limit

Boiler Replacement: Boiler under 7 years

Renewable for Boiler Lifetime: Yes

Callouts Limit: Unlimited

Parts & Labour: Included

Response Time: 4 hour appointment windows to fit around work, school run and even home time

Cover Limit: Unlimited

Maintenance Inspection: Included

Minimum Duration: 12 months

Annual Service: Included

Maximum Boiler Age: No age Limit

Boiler Replacement: Boiler under 7 years

Renewable for Boiler Lifetime: Yes

What’s included?

Sign-up for a Central Heating Care package and you’ll benefit from your annual service, maintenance inspection and expert help if you experience a problem with your central heating system.

E.ON’s service also includes:

  • Guaranteed 7 days a week, 365 days a year of care and protection for your home
  • 24/7 Emergency Callouts
  • 24/7 Customer helpline
  • All E.ON engineers are fully qualified and Gas SafeTM registered (formerly CORGI)
  • E.ON engineers work 8am to 8pm, 7 days as standard unlike other suppliers
  • Evening and weekend appointments as standard
  • 4 hour appointment windows to fit around work, school run and even home time

* subject to terms, conditions and exclusions

Plumbing & Drainage Care* includes:

  • Hot and cold water pipes from the mains stopcock inside your home leading to your taps (including garden taps) and up to the connection with the flexible pipes on your domestic appliances
  • Your cold water storage tank
  • Leaking overflow pipes
  • Pipes that burst as a result of cold weather
  • Standard ball valves and toilet siphon
  • Unblocking, repairing and getting to waste drainage pipes, or rainwater drains, within your property.
  • The service includes parts, labour and repair up to a maximum of £1,000 pa including VAT

Electrical Care* maintains and repairs your electrical wiring system, including:

  • Wall sockets
  • Light Switches
  • Light Fixtures
  • Bulb sockets
  • Security lighting
  • Fuse Boxes
  • Circuit Breakers
  • Transformers
  • The service includes parts, labour and repair up to the value of £2000 pa including VAT

*Plumbing & Drainage Care and Electrical Care are Energy Services Products which are provided to you by The Warranty Group Services (Isle of Man) Limited (“TWG”). Your contract for these products is with TWG. E.ON is TWG’s authorised sales agent in respect of the Plumbing & Drainage Care and Electrical Care products.

E.ON Central Heating Care for your Full central heating system

E.ON Central Heating Care

E.ON Central Heating Care 50 + £50 per repair