E.ON Central Heating Care gives you maintenance, repair and emergency breakdown protection for your gas boiler and central heating system offering you expert assistance when you have a central heating problem.

E.ON’s skilled engineers will provide protection for your gas boiler and central heating system. This means you don’t need to worry about trying to find a heating engineer you can trust when you have a heating breakdown.

The professional service offers two levels of heating care so that you can select the level of assistance that you require: -

E.ON Central Heating Care Overview
Parts Covered: Boiler + Central Heating Callouts Limit: Unlimited Parts & Labour: Included Response Time: Same day call before 10.00 Cover Limit: Unlimited Safety Inspection: Included Minimum Duration: 12 months No Claims Discount: No Maximum Boiler Age: No age Limit Boiler Replacement: Boiler under 7 years Renewable for Boiler Lifetime: Yes	Central Heating Care with fee from about £11 p.m. plus a £50 fixed fee / repair Central Heating Care from about £15 p.m.

What’s included?

Sign-up for either of these packages and you’ll benefit from your Annual Safety and Maintenance Inspection and expert help if you experience a problem with your central heating system

• Expert advice and service from E.ON’s trained plumbers. They do not use contractors.
• A first inspection within the first twenty-eight days to check your boiler and central heating system is working safely and efficiently.
• An Annual Safety and Maintenance Inspection. You do not need to arrange this, as E.ON will contact you when your review is due.
• E.ON Protection starts immediately and looks after your whole central heating system – including your boiler, flue, pump, controls (including electrical temperature controls), pipes, radiators, valves, expansion tanks and hot water cylinders.
• In addition the comprehensive plan also includes the cost of accessing your system for repairs (e.g. to get to hidden pipework) up to £1,000.00.
• Unlimited call-outs for breakdowns, repairs and emergencies during the year, the choice of a one-off annual payment or monthly Direct Debit,
• Daytime, evening and weekend appointments – 8am to 8pm, 7 days a week.
• Convenient 2 hour appointment slots.

* subject to terms, conditions and exclusions

Consumer Tips

• Remember that both options also include a replacement boiler if yours cannot be repaired and is under 7 years old. In these circumstances E.ON will install a new boiler for free. As an added bonus if it is older than 7 years, they will give you a 5% discount on a new boiler.
• Whilst E.ON will notify you when your Annual Safety and Maintenance Inspection is due, put a note in your diary to ensure that you do not miss this.
• E.ON do not yet have full national coverage so make sure that your area is covered before you apply for this central heating and boiler care plan.
• E.ON recognise that customers are busy people and cannot spend all day waiting for their engineer to arrive. As a solution they have configured their service to offer some flexibility on appointment times with this plan and you get 2 hour appointment slots meaning that you do not take extended periods off work to wait in.